ILS Tool: SMS Manager

EnvisionWare SMS Manager™

A Tool to Generate Automatic Text (SMS) Messages Based on Integrated Library System (ILS) Queries

SMS Manager generates data based on notices already generated in the ILS and packages that data for upload to an SMS provider.   The application provides libraries with the ability to automatically batch notices for SMS delivery to patrons (currently for holds).  The information can be configured for automatic transmission to the SMS provider on a regular schedule.   Libraries use an SMS provider to actually send the notices.  This SMS provider manages the template.

Features 

Graphical interface for managing the schedule configuration options.

Flag posted to the ILS that data is sent -  avoids the ILS sending it again as a paper or email notice.

Automatic - once it is set the library can forget it. 

Easily Configured - the library can alter selection criteria and schedules without programmer assistance.

-- Library can elect to send to specific or all borrower types (btypes in Horizon)

-- Library can elect to send to all or some phone types (for example, can send SMS only to borrowers with type ABC and phone type MOB if preferred). 

-- Library can quickly change the configuration as required.

-- Library receives automatic notification of number of items notified and date and time sent.

Compatible with Horizon; Unicorn and Symphony options are in development.  Other ILS compatibility will be considered.

EnvisionWare SMS Manager is available for download to registered users.  Please contact an EnvisionWare sales consultant for more information